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cafepuya 02-02-2011 08:07 AM

MPG not Shown
 
NO MPG in my last fuel up

I just did a fuel up and its not showing the MPG nor the total miles, it is shown on the before fuel up but not on this one (last one). Anyone?

pb 02-02-2011 08:14 AM

Can you please add some more information? Which vehicle is having the problem? Which method did you use to add your fuel-up? (Mobile site, SMS, Web site?)

Rconnor 02-06-2011 11:38 AM

I'm having the same problem. Added info via iPad.

pb 02-06-2011 12:10 PM

Rconnor, looks like you switched from tracking via tripometer to tracking via odometer. Looks like that caused the problem.

So your first fuel-up was tracked via miles. You entered zero, meaning you traveled no miles so Fuelly can't show an MPG for that. The 2nd entry was your first entry tracking with an odometer reading. Once you start tracking with odometer readings, Fuelly needs at least two fuel-ups before it can start showing an MPG for an individual tank. So you should start seeing an MPG on your next fuel-up.

Did you mean to make the switch from tripometer to odometer tracking?

cafepuya 02-12-2011 08:00 AM

I added via Web site, the problem is with the accord 93, i just added a new car with the same info, but same issue, also it says that i have 698 in total miles when i suppose to have 1031. thank you

pb 02-12-2011 12:50 PM

cafepuya, it looks like you're switching back and forth between odometer readings and tripometer readings. Is there a reason for that? Can you try creating your car with a single method of tracking and entering your fuel-ups without switching back and forth?

cafepuya 02-13-2011 12:23 PM

I use odometer only, the car i created in december (accord) i started the settings with tripometer cos my odometer broke up, but now its working, and because it was the very first fuel up i changed it to "odometer" but the mpg didnt show up, ... as you can see i've created another car with the setting in "odometer" starting all over again and entering the same info, but it happened again but if you see, it happened in a different way. Well i supose yo have 1031 total miles.

Thanks

pb 02-13-2011 01:13 PM

Here's what I'd do. Remove the first vehicle you created in December.

Your other accord looks fine except that the first fuel-up has zero miles as the first fuel-up. Go here and look at the fuel-up on January 10. That zero miles means the fuel-up won't count in our system. Remove that fuel-up and everything else looks great.

cafepuya 02-14-2011 04:57 AM

Thank you. The reason i started at zero miles its because my Fixed Odometer its not working (the left one), the other Odometer (the one i can reset) its working fine, https://www.hondapitstop.com/member_r...efore_h22a.jpg

...that's why i started at zero in my old accord.


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