They won't refund you as per their store policy, only give replacements.
I found this: https://www.bbbsoutheastflorida.org/B...anyID=11008472 |
How about this:
I had the mechanic install the part for me. I purchased a 5 wire o2 sensor designed for the 1992-1995 Honda Civic VX non-California motor, which is what my car is. I watched the mechanic install it. This was the only change made to the car. I couldn't have purchased the wrong part because in your product description it says 1993 Honda Civic VX non-California. The VX doesn't have two places to install an LAF or an o2 sensor for a possible muddling up of parts, so the part had to have been installed in the right place! There is only one place to install it! Certainly you did not sell me a LAF advertised as an o2 sensor? Unless you can help me get it working in my car, I must demand a WORKING replacement, or if you cannot provide such, then a full refund. I am happy to try and get the part working in my car. I don't want to deal with refunds or returns if I don't have to. The CEL (code 48) does not come on when the engine is warmed up and when I do the third gear 1500RPM test. It only comes on when the engine is not hot. ---------- Maybe asking them to help me get it working is not such a good idea, but what about the rest of the email? |
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I would cut out the last two sentences. They're not going to know what significance the LAF road test has, or likely even what CEL code 48 means. What it does tell them is that you're at least in some degree taking an active role in repairing your car, which gives them an excuse to blow you off. For the sake of smoothing out the refund/return/exchange process, it's in your best interest to look like a clueless consumer. If they deliberately try to deceive you, go ahead and tell them they're full of it, but otherwise try to look like joe clueless.
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Or the fixed version works too. :)
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Alright, thanks guys. I would prefer to get it working than return it for a different part. I haven't given up hope on that. But I think I will have to do what the manual says in troubleshooting it. Maybe Wombosi can help me with it this weekend. He is a bit more mechanically inclined than I am, although we are both pretty much electronically-phobic. Good night! If you have anything else to add, I will read it in the morning. ;) cheers.
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Phuck Global Automotive...i Bought My O2 Sensor From Them And The Same **** Happend...they Were Tough To Deal With...i Finally Said Ok, You Want To Play Hard Ball Im Calling Visa And Canceling Payment And Wala They Were Willing To Refund The Cash After A Call From Visa :-)
You Should Have Listened To Me...you Would Have Saved Yourself Some Trouble.... Goodluck... Too Bad Your Dufus Mechanic Cut Your O2 Sensor... |
AThis treaf is on fire! :eek:
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