What's your specific issue?
I assume the URL that's been linked to you is this post:
http://www.fuelly.com/forums/f41/mis...ade-18895.html
Which details how to re-run the migration.
Are you having trouble with a specific step there?
PS- Are you emailing us from a different address than what you used to register on Fuelly.com? I only show a message to the Help Desk from over a year ago. Or are you maybe referring to the in-app "chat" like support from the "Feedback" tab?