Sync won't confirm

[kahleeb]

Hello,

I have an iPhone 6+ and had to setup my iPhone as new. When I go to Setup/Login and enter my email, I get the message "This email is pending confirmation." However, I have clicked on the link that was sent to me.

What can I do to get logged in so I can retrieve all of my data?

[RobertV]

Sorry you're having trouble!

Force close Gas Cubby (double tap home button and then swipe up). Then relaunch and it should recognize you've confirmed the email activation.

[kahleeb]

Originally Posted by RobertV

Sorry you're having trouble!

Force close Gas Cubby (double tap home button and then swipe up). Then relaunch and it should recognize you've confirmed the email activation.

I have tried that and it does not resolve this issue. I still get the same message.

[RobertV]

Originally Posted by kahleeb

I have tried that and it does not resolve this issue. I still get the same message.

That's strange. Always worked for me that way.

How about a fresh install and try again?

[kahleeb]

Originally Posted by RobertV

That's strange. Always worked for me that way.

How about a fresh install and try again?

Sadly, that did not work either.

[cascaman]

I have the same problem. Need help, please.

[kahleeb]

Originally Posted by cascaman

I have the same problem. Need help, please.

Are you running iOS 9? That is where I was having issues. I downgraded back to 8 and restored from backup to get my data back.

[RobertV]

Originally Posted by kahleeb

Are you running iOS 9? That is where I was having issues. I downgraded back to 8 and restored from backup to get my data back.

This is interesting. Thanks for the information. We'll have to do some testing with iOS 9 to see if that's breaking things.

[cascaman]

I'am using ios9 beta too...

[RobertV]

At this time we cannot say we support iOS 9.
We'll need to do more testing.
However, we hope to have v3.0 out before it officially drops to the public in September.