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02-19-2015, 07:41 AM
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#1
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Registered Member
Join Date: Oct 2014
Posts: 32
Country: United States
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Save Data Backup Failing
As of this week, when I try to Save Data Backup, I get the following message:
- Database backup failed. Please try again.
I've tried multiple times, including restarting the app, both last night and this morning, and nothing changes.
Anyone else, or is this just me?
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02-19-2015, 08:39 AM
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#2
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Registered Member
Join Date: Nov 2008
Posts: 274
Country: United States
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I just tried, and it's working fine for me.
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02-19-2015, 08:58 AM
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#3
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Registered Member
Join Date: Feb 2013
Posts: 1,900
Country: United States
Location: San Antonio, TX
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Looking into this. Will get back to you as soon as we have an answer/resolution.
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02-19-2015, 10:13 AM
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#4
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Registered Member
Join Date: Oct 2014
Posts: 32
Country: United States
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Quote:
Originally Posted by RobertV
Looking into this. Will get back to you as soon as we have an answer/resolution.
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Thanks. It's still not working for me.
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02-19-2015, 11:40 AM
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#5
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Registered Member
Join Date: Sep 2013
Posts: 304
Country: Canada
Location: Toronto, ON
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Not working for me either.
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02-19-2015, 06:32 PM
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#6
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Registered Member
Join Date: Feb 2013
Posts: 1,900
Country: United States
Location: San Antonio, TX
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Ok please give it a try now.
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02-19-2015, 08:29 PM
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#7
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Registered Member
Join Date: Oct 2014
Posts: 32
Country: United States
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Quote:
Originally Posted by RobertV
Ok please give it a try now.
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Thanks for your help, Robert.
Now I don't get an error, but I also don't get an e-mail with a backup link. I also tried the Request Backup Link button, but still no e-mail.
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02-19-2015, 10:17 PM
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#8
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Registered Member
Join Date: Feb 2013
Posts: 1,900
Country: United States
Location: San Antonio, TX
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Quote:
Originally Posted by mstonespeedy
Thanks for your help, Robert.
Now I don't get an error, but I also don't get an e-mail with a backup link. I also tried the Request Backup Link button, but still no e-mail.
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I'll look into that in the morning. Good catch.
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02-19-2015, 10:55 PM
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#9
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Registered Member
Join Date: Feb 2013
Posts: 1,900
Country: United States
Location: San Antonio, TX
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I guess technically it's morning... somewhere.
Thanks Freddie!
Quick fix.
Give it a try and let me know if you experience any issues.
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02-20-2015, 07:42 AM
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#10
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Registered Member
Join Date: Oct 2014
Posts: 32
Country: United States
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Quote:
Originally Posted by RobertV
I guess technically it's morning... somewhere.
Thanks Freddie!
Quick fix.
Give it a try and let me know if you experience any issues.
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Looks good, although I haven't ever tested the actual backup file. Thanks.
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