Quote:
Originally Posted by andyrobo
Jim, it sounds like you will need to re-run the upgrade and set the distance/volume prior to import. That will fix the unit issue but not the duplicate log entries due to rounding error. We are aware of the rounding issue, it's on our list for the next build. I know this is not an ideal suggestion but if possible, I would wait until the next app update which should be able to fix both of your issues. That means writing down any entries so you can add them later.
If you really want to get the app online, I believe we can walk you through the re-upgrade using your backup URL where you can set the units. That should fix that issue but the rounding issue will still exist. So if you can wait, we should hopefully fix that in next weeks release.
Basically our focus was on trying to fix the largest issues that affected the most people. We still have a list of smaller issues that need to be resolved. We are prioritizing them based on the number of reports we are having for each issue. The issues with the most reports are getting fixed first.
We have been trying to size up the number of people affected and my rough math would suggest we had some around 10% (+/- 5%) of users might have had some type of issue. Of those, we are hoping, 80% of the issues will be resolved with this last fix released yesterday. Next week we will focus on the other fixes in our next release to hopefully resolve 80% of the last remaining issues. Keep repeating.
As for a CSV export, we don't have a tool that will take your old GasCubby 2.7 and convert it to CSV. Once you are on Fuelly we do have an export tool to get a CSV.
Sam, we will be in touch to investigate. We are trying to find patterns so we can systematically resolve the issues with an update.
Otis, we will investigate. Just don't delete the app and make sure you have a backup URL saved in your emails.
Thanks, it means a lot to get some support, we really appreciate it. Last week was a long stressful week trying to identify and fix the issues. It sure will be nice to get everyone take care of and be able to focus on the future. Thanks for keeping a positive attitude and being patient.
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I re-ran the upgrade and am still missing two vehicles. I have not deleted the app and am running V.3.0.9, build 3.0.9.10
1. The update still shows an Ultra Limited with no data -VIN, fuel entries, tag, service, notes, etc. This vehicle is a 2016 FLHTK Ultra Limited Harley Davidson. There are several entries associated with this vehicle.
2. I am completely missing a recently purchased 2016 Ram 2500 truck. The website shows this vehicle was entered, but it is not in my garage. There were only one or two entries associated with this vehicle, but I no longer have the records so I am unable to duplicate the entries. This is minor, and to quote Jerry Jones I may be trying to circumcise a mosquito but if that info is available I would like to have it.
3. My 2001 Hyundai records stop in April 2016
Thanks,
Otis
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