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Old 08-30-2016, 08:48 PM   #1
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Join Date: Aug 2016
Posts: 7
Post Issues and Questions with GC 3.0 Update

Updated to Gas Cubby 3.0 today (have been a Pro user for a few years). Here are some of my issues and some questions.

1. Forced Data Migration (and required editing of vehicle info) Upon Launch

Frustrating for the app to immediately conduct a sync/migration/update (including updating vehicle information which I did not have on me at the time) first thing upon launching the 3.0 app for the first time. Happened at a very bad time for me, but the app warned that if I disconnected (left my wifi network), I risked migration problems (data loss/corruption?). Would have been MUCH better if app would have warned me of the time (and info!) required, and then allowed me to pick "not now" and shut down until a much better time. Perhaps it's in there somewhere/somehow, but it certainly wasn't clear to me (and I'm a programmer). I felt like my phone was hijacked for 15+ minutes upon simply launching the new app (which I only did to take a look- not to conduct a data migration then/there). I'm just sharing my experience- not intending it as a rant.


2. Duplicate (and Error-Labeled) Entries for a Vehicle

I had 7 vehicles in my previous Gas Cubby app. With the app update, one of the vehicles is showing duplicate entries. It seems every single fuel-up and service entry for that vehicle is entered twice- with the "upper" of the two entries highlighted in red with a "errors, unable to sync" message. Bizarrely, each duplicate entry has the cost total offset by $0.01 from its "twin." When I open one up, it resolves to the same price (changes by $0.01). Upon investigating those error-labeled entries, they each say something along the lines of "The fuel-up that you're trying to add is exactly the same as a previous fuel-up." Well, obviously. Why did that happen? They weren't in Gas Cubby 2.x. And what am I supposed to do now? Delete some/all? Which ones? I don't want to lose any data, obviously. And this is further complicated by...

3. Syncing with spouse's device

My wife also tracks our vehicles on her iPhone through Gas Cubby. These had been synced for a few years. I have now updated Gas Cubby, but my wife cannot at this time (due to non-Fuelly issues), and has to keep using the old app for a while. Will our entries/vehicles keep syncing with each other, or has my data now moved to my (new) Fuelly account? My wife filled up today- her fill-up logged in Gas Cubby 2.x is not appearing in my Gas Cubby 3.0. Are we now running off of separate data? If so, that's a real problem and something I should have been warned about (and given the option to avoid/delay/fix) before Gas Cubby 3.0 just migrating everything over automatically upon first launch. So- what are my wife and I supposed to do now? How do I get her ongoing fill-up/service data (and vice-versa)? Manually double-log everything? Have her just quit using the app for now? Am I missing something and it's already supposed to work? And how do I solve #2 above given that my wife is still on Gas Cubby 2.x? What will happen when she upgrades to 3.0? Especially if/when she makes her own Fuelly account? I feel like this is a huge can of worms. Didn't realize this might even be an issue until after performing app update on my phone (after being prompted to do so by the App Store), and being prompted by Gas Cubby to create a Fuelly account (which I did).

4. Missing Vehicle Data

It appears that with Gas Cubby 3.0, some vehicle info is no longer tracked (and has disappeared into the ether?). SCRATCH THAT- I just found it. I was missing things like License Plate, Insurance Policy, Tire Size, etc. However- I found them. It seems they're only visible when I click "Edit" on a vehicle. They do not show anywhere on the "Vehicle Info" page. It seems an awfully convoluted, unintuitive, and dangerous (one more click from the edit page and I delete the whole vehicle) way to have to find/view this information for each car. Why doesn't it appear in the "Vehicle Info" page? Or on the Fuelly website (which I'm experiencing for the first time)?


Not exactly a smooth or clear version transition. Didn't really know what I was getting into either when I told the iPhone to update the app. Just sharing my experience, and also hoping to get answers about #2 and #3.

-MM


PS:

5. French Keyboard?
Perhaps most frustrating of all, I've now discovered that when trying to edit the Notes field of a pre-existing fill-up entry on my iPhone app, the language spell-checker is apparently defaulting to French (as opposed to English). So when I try and write "Edited from..." it is autocorrecting to "Édités fromage". You can't make this stuff up. I was able to change the keyboard and its autopredict back to English (tap the globe icon on the keyboard and select English (US) from the list).
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