Gas Cubby - Latest Update Deleted 6 Years of Data
Gas Cubby - Latest Update Deleted 6 Years of Data
I have an iPhone 5, running the latest version of iOS 8.1. I have been using Gas Cubby since the beginning, and it was one of my favorite and most-used apps. I recently updated Gas Cubby to the latest version 2.7.1. To my horror, it completely deleted all 6 years of data for my vehicle and my wife's vehicle (same on my wife's iPhone as well). Actually, it was even more than 6 years of data, because I had entered all service data since I bought my vehicle in 2000. Even though I did not sync the app (ironically, because of Fuelly's warning that everything would be deleted), the UPDATE itself deleted everything anyway. Literally every single entry is gone; every service, every gas fill-up, detailed service reminders, dates for new tires, serial numbers, tune-ups and repairs, gas stations used, etc. I need the data for my taxes, calculating MPG, etc. This is totally unacceptable. In my opinion, the app has been getting worse and worse, starting with the decision by Fuelly to have the sync feature delete all previous data. Now all my work is gone, ironically because of the fact that I didn't sync it in order not to lose it. There is no reason that I can think of, for a company to make an app update delete that app's previous data. If Fuelly does not have a solution for this, they have lost their best customer. I sent this message to Customer Support a week ago (10/21/2014), and to date have not received any response.
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