Logging mileage via text message - Fuelly Forums

Click here to see important news regarding the aCar App

Go Back   Fuelly Forums > Fuelly Community Support > Fuelly Web Support and Community News
Today's Posts Search Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 04-30-2011, 03:53 PM   #1
Junior Member
 
Join Date: Apr 2011
Posts: 1
Country: United States
Location: North Carolina
Logging mileage via text message

Fuelly fill up logging via text message problems - fuelly number is a land line and cannot receive text messages?

I received notification from Verizon Wireless (my cell phone provider) when I sent a text message to log my mileage saying that the number was a land line and it could not receive text messages and I had the option of sending the text message as a voice recording for $0.25 (yeah right). So has anyone else encountered this problem or know what's going on? I have successfully logged my fuel mileage using this feature for some time now without any problems. I rechecked the number and it is in fact the correct number.
__________________

Arrow is offline   Reply With Quote
Old 05-01-2011, 01:42 AM   #2
Junior Member
 
Join Date: Jun 2009
Posts: 1
Country: United States
Location: Ohio
same problem
__________________

aenea is offline   Reply With Quote
Old 05-01-2011, 03:19 AM   #3
pb
Senior Member
 
Join Date: Jul 2008
Posts: 1,588
Country: United States
Location: Corvallis, OR
I apologize for the hassle. This is an ongoing problem with our SMS provider. We're working with them to try to resolve the issue.
pb is offline   Reply With Quote
Old 05-01-2011, 09:58 AM   #4
Junior Member
 
Join Date: Mar 2010
Posts: 1
Country: United States
Location: Baltimore, MD
Same problem for me too
Brutus is offline   Reply With Quote
Old 05-02-2011, 06:15 AM   #5
Junior Member
 
Join Date: Mar 2011
Posts: 1
Country: United States
same thing happened to me this afternoon. What gives?
maryspr62 is offline   Reply With Quote
Old 05-02-2011, 07:29 AM   #6
pb
Senior Member
 
Join Date: Jul 2008
Posts: 1,588
Country: United States
Location: Corvallis, OR
We provide our SMS service through a company called Twilio. We pay for every SMS that flows through their system. They are experiencing technical difficulty with our number right now that must be difficult for them to track down. We've heard from a Twilio representative that they have "...a message in to our carrier again about this issue. I'll let you know when I have more information."

I know this is frustrating. We're just as frustrated as you are. Twilio has an incentive to keep our account working because we spend money with them when the number works. When the number is down like this they aren't making any money from us.

Our hands are tied here at the moment. We have a number of ways to add fuel-ups to the system including the website and Fuelly Mobile. So you might want to try using those for a while until this is sorted out.
pb is offline   Reply With Quote
Old 05-03-2011, 10:23 AM   #7
Junior Member
 
Join Date: Mar 2011
Posts: 1
Country: United States
Location: In my RV
Error messages all day on the 1st and 2nd as I traveled from Dallas to Knoxville, TN.
BigDan is offline   Reply With Quote
Old 05-05-2011, 05:05 AM   #8
pb
Senior Member
 
Join Date: Jul 2008
Posts: 1,588
Country: United States
Location: Corvallis, OR
The latest word from Twilio is that the problem is now only happening for folks on AT&T. They're working with them to get things working again.
pb is offline   Reply With Quote
Old 05-05-2011, 06:55 AM   #9
Junior Member
 
Join Date: Sep 2010
Posts: 3
Country: United States
Location: Albany, Or
PB, hey, thanks for your help mang!

- Funky
GillaFunk is offline   Reply With Quote
Old 05-10-2011, 03:56 AM   #10
Junior Member
 
Join Date: May 2010
Posts: 1
Country: United States
I'm on sprint...no go for me as well.
__________________

ryosten is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Fuelly iOS Apps
» Fuelly Android Apps
Powered by vBadvanced CMPS v3.2.3


All times are GMT -8. The time now is 03:17 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2024, vBulletin Solutions, Inc.