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07-03-2015, 08:27 PM
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#1
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Registered Member
Join Date: Dec 2010
Posts: 2
Country: United States
Location: Waco, TX
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Can't complete the vehicle data entry pop-up
I enter all the fields that it seems to ask for, but never will let me save it.
Screenshot
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07-03-2015, 09:21 PM
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#2
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Registered Member
Join Date: Feb 2013
Posts: 1,900
Country: United States
Location: San Antonio, TX
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Thanks for the heads up. We'll do some more testing and figure out what's going on.
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07-06-2015, 11:43 AM
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#3
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Registered Member
Join Date: Aug 2008
Location: Columbus, OH
Posts: 83
Country: United States
Location: Columbus, OH
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Same issue for me this past weekend.
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2013 Ford Focus ST
2008 Mustang Bullitt #5389
2002 MINI Cooper S
2000 Roush Cougar V6
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07-07-2015, 09:36 AM
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#4
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Registered Member
Join Date: May 2012
Posts: 4
Country: United States
Location: Chicago, IL
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Similar issue, on the mobile site for entry, the pop-up asks for additional info. I put it in, then it says that I didn't fill out some of the field, but those fields weren't in the pop-up to choose.
I went in on a computer and edited the vehicle to get rid of the pop-up.
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07-07-2015, 10:58 AM
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#5
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Registered Member
Join Date: Nov 2007
Posts: 1,853
Country: United States
Location: north east PA
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Same problem here.
The engine and transmission I have for the 2013 Sonic was not available. So I clicked the 'my trim not available' button at the bottom. The engine, transmissions, and body fields disappeared, but when I tried saving, the system asked me to fill them out. Yet I couldn't get them to reappear.
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07-07-2015, 09:36 PM
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#6
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Registered Member
Join Date: Mar 2014
Posts: 2
Country: United States
Location: Gardner, MA
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Same for me.
The options in the pull-downs are not correct for my vehicle. For instance, I have a Sonic. 1.4L engine and it's an Auto. Only options I see are 1.8L and standard.
Plus, when I select I can't see something, it does remove those entries, but when I go to save it, it says I must fill in those entries, which were hidden.
I end up having to X out of the pop-up every visit.
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07-07-2015, 10:50 PM
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#7
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Registered Member
Join Date: Feb 2013
Posts: 1,900
Country: United States
Location: San Antonio, TX
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We're still digging into this.
I'll post once we have a fix.
Sorry for any trouble it's causing you.
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07-08-2015, 03:54 PM
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#8
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Site Team
Join Date: Apr 2011
Posts: 176
Country: Canada
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When you encounter this issue, please let me know what browser that you are using and mobile (Android, Apple, etc) vs desktop (Windows, OS/X, etc?).
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07-09-2015, 06:01 AM
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#9
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Registered Member
Join Date: Nov 2007
Posts: 1,853
Country: United States
Location: north east PA
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I'm using FireFox 39.0 on a Windows 7 Pro service pack 1 machine.
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07-09-2015, 06:05 AM
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#10
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Registered Member
Join Date: Aug 2008
Location: Columbus, OH
Posts: 83
Country: United States
Location: Columbus, OH
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Oh yeah - this was on a Macbook Pro, running the current version of Chrome and Yosemite.
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__________________
2013 Ford Focus ST
2008 Mustang Bullitt #5389
2002 MINI Cooper S
2000 Roush Cougar V6
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