App is always very slow to use - Fuelly Forums

Click here to see important news regarding the aCar App

Go Back   Fuelly Forums > Fuelly Community Support > Fuelly Web Support and Community News
Today's Posts Search Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 09-27-2012, 03:31 AM   #1
Junior Member
 
Join Date: May 2012
Posts: 2
Country: United States
App is always very slow to use

For both my wife and myself, on both of our 4G phones (android, HTC EVO 4G and EVO 3D) the app starts quickly but once we select a car, it takes minutes for the next screen to come up.

I pretty easily get 5Mb down and 2Mb up with my connection in the city, so that's not the issue. But when I select my car from the list on the main screen, if I do this when I start pumping gas it usually only loads around the time the tank is done filling. And for my wife, it still usually hasn't loaded.

Once I enter the data and hit Fill Up, then the next page loads fairly quickly.

We're using the same account since we swap cars.
__________________

snokarver is offline   Reply With Quote
Old 09-27-2012, 03:34 AM   #2
pb
Senior Member
 
Join Date: Jul 2008
Posts: 1,588
Country: United States
Location: Corvallis, OR
Sorry about the trouble. That is painfully slow. I'm not sure why that would be. I use the Mobile site quite a bit and haven't experienced times that slow. (I use an iPhone over 3G.)

You might try bookmarking the fuel-up page for your car and see if that speeds things up. So instead of loading the menu and then clicking, you can just click the bookmark for the specific car.
__________________

pb is offline   Reply With Quote
Old 09-27-2012, 03:40 AM   #3
pb
Senior Member
 
Join Date: Jul 2008
Posts: 1,588
Country: United States
Location: Corvallis, OR
Another option is to try clicking the 'Basic' link at the bottom of any Mobile Fuelly page. That will remove all styling and effects. There could be a page transition that's eating up processing or something. The basic version won't look as fancy, but it should at least eliminate the possibility that page effects are causing problems.
pb is offline   Reply With Quote
Old 09-27-2012, 08:03 AM   #4
pb
Senior Member
 
Join Date: Jul 2008
Posts: 1,588
Country: United States
Location: Corvallis, OR
Oh, one more thing. Just to check—are you starting Fuelly in a browser, or with the unofficial launcher in the Android app store? If you're using the app, you might just try loading Fuelly Mobile in your browser and see if that's causing the problem
pb is offline   Reply With Quote
Old 09-28-2012, 12:00 AM   #5
Junior Member
 
Join Date: Sep 2012
Posts: 3
Country: United States
"You might try bookmarking the fuel-up page for your car and see if that speeds things up. So instead of loading the menu and then clicking, you can just click the bookmark for the specific car." - pb

That's what I do and it works very well with a cheapo Android phone with a fairly slow Sprint data rate. Two vehicles, two browser shortcuts to each of their data entry pages.
DoorDing is offline   Reply With Quote
Old 09-28-2012, 07:17 AM   #6
Junior Member
 
Join Date: May 2012
Posts: 2
Country: United States
Ahh, I didn't realize the app was "unofficial". I noticed it's just a wrapper on a website. The delay occurs after choosing a vehicle.

I don't see a "basic" option at the bottom of any page, on my phone.

I'll try just using the website next time I fuel up.

Thanks!
__________________

snokarver is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Fuelly iOS Apps
» Fuelly Android Apps
Powered by vBadvanced CMPS v3.2.3


All times are GMT -8. The time now is 10:25 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2024, vBulletin Solutions, Inc.