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09-16-2017, 06:16 PM
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#1
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Registered Member
Join Date: Aug 2017
Posts: 5
Country: United States
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account disabled
Please restore my account.
Thank you
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09-17-2017, 09:41 AM
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#2
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Site Team / Moderator
Join Date: Sep 2008
Location: Northern Virginia
Posts: 4,739
Country: United States
Location: Northern Virginia
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The system says you closed your account on Aug 30, I think I have your account fully restored. If not just let me know.
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09-19-2017, 08:26 AM
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#3
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Registered Member
Join Date: Aug 2017
Posts: 5
Country: United States
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somehow it looks like I have 2 accounts. One is maddpeed the other is madspeed. Please delete the maddpeed and send password reset link for the madspeed account. I would liek to retain the madspeed account as i do have an active vehicle I'd like to continue reporting on
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09-19-2017, 04:59 PM
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#4
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Site Team / Moderator
Join Date: Sep 2008
Location: Northern Virginia
Posts: 4,739
Country: United States
Location: Northern Virginia
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It would be best if you tried to log into MadSpeed and do a password reset. The way it is presented to me is if you were trying to change your password yourself, and I don't know the current password to the account.
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09-25-2017, 06:03 AM
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#5
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Registered Member
Join Date: Aug 2017
Posts: 5
Country: United States
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I'm a bit confused. I am logged into Fuelly via my madspeed username, but when i come to the community forums it appears as maddpeed. can these two accounts be merged or something?
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09-25-2017, 08:54 AM
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#6
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Site Team
Join Date: Sep 2016
Posts: 702
Country: United Kingdom
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Logout of the forum, then login from the correct account.
No, accounts cannot be merged.
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09-28-2017, 09:18 AM
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#7
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Registered Member
Join Date: Aug 2017
Posts: 5
Country: United States
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Sorry, still not working. I log in to Fuelly with my madsdpeed account credentials, dashboard is all good. When I go to the community, it then says maddpeed.
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09-28-2017, 09:23 AM
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#8
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Registered Member
Join Date: Aug 2017
Posts: 5
Country: United States
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and you can see by my screen name from these posts...
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09-28-2017, 09:39 AM
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#9
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Site Team
Join Date: Sep 2016
Posts: 702
Country: United Kingdom
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Please send this to the help desk. I think it may be possible to combine the accounts. However, if something happens and you can't login to the forum, we can continue to discuss this in email.
support@fuelly.com
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